why cant i restore my iphone

Thank you for posting here in Apple Support Communities, Kromero345.

It sounds like you're attempting to restore your iPhone due to a forgotten passcode, and we'd be happy to help. Let's start off with the troubleshooting steps within the following resource: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If you've already done those steps and you're receiving an error, please follow the steps here: If you see an error when you update or restore your iPhone, iPad, or iPod

If you're in need of further assistance, there's a link with additional troubleshooting steps under the "Get more help" section of the second resource.

Take care!