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Level 1

4 points

I got charged for an app I never even downloaded

I got charged for a app I never even downloaded. What should I do?

Posted on Feb 7, 2021 2:20 PM

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Level 10

684,591 points

Posted on Feb 7, 2021 2:42 PM

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

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1 reply

Top-ranking reply

Level 10

684,591 points

Feb 7, 2021 2:42 PM in response to hank122

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

Reply

I got charged for an app I never even downloaded

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