Some apps won’t download because it says I have restrictions on. I never put this on. This user guide says to go to settings- general- then restrictions. I don’t have that.. I called Apple and without having the code no for restrictions I would have to clear my iPad and start over! Help please!
As your iPad cannot be updated to iOS/iPadOS13 or later, if your Restrictions passcode has been forgotten or is unknown, the only method by which to remove the lost passcode is to completely erase the iPad.
As you’ll not be able to restore an iCloud or iTunes backup, you’ll need to manually back-up any data or files that you wish to keep.
As your iPad cannot be updated to iOS/iPadOS13 or later, if your Restrictions passcode has been forgotten or is unknown, the only method by which to remove the lost passcode is to completely erase the iPad.
As you’ll not be able to restore an iCloud or iTunes backup, you’ll need to manually back-up any data or files that you wish to keep.
If you could provide information as to your installed version of iOS/iPadOS, rather than us try to guess, explicit advice might be forthcoming.
Writing an effective Apple Support Commun… - Apple Community
Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Installing Apps - set to Allow
If you have forgotten the ScreenTime (a.k.a. Restrictions) passcode, one of the two procedures outlined within this link should resolve the problem:
If you forgot your Screen Time passcode - Apple Support
For devices capable of being updated to iPadOS 13.x and later (not applicable to your iPad Air) it is possible to reset a forgotten ScreenTime passcode without wiping the iPad. To reset a forgotten ScreenTime/Restrictions passcode on older versions of iOS, the iPad must be reset “as new” - losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.
I don’t recall doing it. But have tried different numbers that might work. To no avail.. is there anything I can do besides wiping out my iPad? I was trying to get an app to be able to video conference for a required meeting
It is an IPad Air for IOS 7.1 software. I update regularly and have the 12.5.1 now model no. mD788LL/A
thank you
It keeps asking for a 4 digit code. This iPad is only mine and I’m sure that I never put a code in here
Alas, if being prompted for a four digit passcode, you will have at some time in the past set the Restrictions Passcode...
how to turn app restrictions off
