Apple Music using cellular
Hi, we have Apple music app set to not use cellular data. However it does use cellular data when it starts automatically playing in our Audi. Is there a way to disable Music from using cellular data?
Thx!
iPhone X
User profile for user:
SnickZ.
User level:
Community Specialist
Hey there, vincentandjanet!
Thanks for reaching out in Apple Support Communities! We understand you're trying to disable cellular data in Apple Music, but it continues to use it when connecting to your Audi. We can understand wanting to have this disabled and would like to help!
When you disabled this initially, was this done in Settings > Music or through Settings > Cellular?
We recommend checking both locations to ensure cellular data is disabled. You can go to Settings > Cellular, then scroll to the Music app to disable here. Alternately, you can navigate to Settings > Music > Cellular Data to disable here next.
If Apple Music continues to use cellular data with these settings disabled, Contact Apple Support for next steps.
Kind regards.