Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I update my iPad beyond IOS 9.3.5

Why can't I update my iPad beyond IOS 9.3.5


Posted on Feb 7, 2021 9:16 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2021 9:19 PM

Hi Val, it is quite possible you have a model that can't update higher.


Read this link for the easiest way to find out what your device can run: "Update your iPhone, iPad, or iPod touch" --> https://support.apple.com/HT204204

- When you try to update you will only be given one update selection which will be the highest available iOS version supported by your device. If it says the device is up to date and you need a higher OS version you will have to buy newer equipment.

2 replies
Question marked as Top-ranking reply

Feb 7, 2021 9:19 PM in response to Val0212

Hi Val, it is quite possible you have a model that can't update higher.


Read this link for the easiest way to find out what your device can run: "Update your iPhone, iPad, or iPod touch" --> https://support.apple.com/HT204204

- When you try to update you will only be given one update selection which will be the highest available iOS version supported by your device. If it says the device is up to date and you need a higher OS version you will have to buy newer equipment.

Feb 8, 2021 3:35 AM in response to Val0212

iPad2, iPad3 and iPad mini1 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).


Not sure which iPad you have? Identify your iPad model.


Apple ended update support for these models in September 2016. Your iPad cannot be updated to iOS 10 or later major versions of iOS, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; these are 32-bit architecture devices, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2, iPad3 and iPad mini1 are obsolete.


You may wish to consider that compatible Apps for your iPad are increasingly difficult to find - as third-party developers are increasingly dropping support for older versions of iOS preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad. As such, if you want or need to access most current Apps, requiring more recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model.


Of current models, even the entry-level iPad8 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.


I hope this information provides helpful and succinct clarity as to your available options - and the limitations of your current iPad.


Why can't I update my iPad beyond IOS 9.3.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.