IPhone X screen started to dim and now is completely black. Phone is on and will ring if called. Cannot connect to iTunes. What can I do to fix this?

IPhone X screen began to dim and then within a few hours went completely black. It is on and will ring. I cannot connect it to iTunes to force restart. Will not do a hard reset either. Any ideas?

iPhone X

Posted on Feb 7, 2021 10:42 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone X screen started to dim and now is completely black. Phone is on and will ring if called. Cannot connect to iTunes. What can I do to fix this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.