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IPhone X screen started to dim and now is completely black. Phone is on and will ring if called. Cannot connect to iTunes. What can I do to fix this?

IPhone X screen began to dim and then within a few hours went completely black. It is on and will ring. I cannot connect it to iTunes to force restart. Will not do a hard reset either. Any ideas?

iPhone X

Posted on Feb 7, 2021 10:42 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2021 4:39 AM

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

When the phone isn't recognized by your computer, see this:

If your computer doesn't recognize your iPhone, iPad, or iPod

Good luck.

1 reply

IPhone X screen started to dim and now is completely black. Phone is on and will ring if called. Cannot connect to iTunes. What can I do to fix this?

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