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Itunes payment

Hi!

I tried Itunes and didn’t really need it. I couldn’t figure out how to cancel the order, before new payment came. Is it possible to have my money back, since I haven’t used Itunes?

iPhone XR, iOS 14

Posted on Feb 8, 2021 2:24 AM

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Question marked as Best reply

Posted on Feb 8, 2021 12:09 PM

iTunes was an application on a computer. It no longer exists except on Windows computers. It was free and wasn't a subscription item. I presume you mean an Apple Music subscription.


Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew."

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


1 reply
Question marked as Best reply

Feb 8, 2021 12:09 PM in response to ellamantykoski

iTunes was an application on a computer. It no longer exists except on Windows computers. It was free and wasn't a subscription item. I presume you mean an Apple Music subscription.


Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew."

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Itunes payment

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