Trying to use iTunes gift card and it says unknown error occurred

Trying to use my iTunes gift card and it says unknown error occurred when I try to purchase something in my app

iPhone X, iOS 14

Posted on Feb 8, 2021 2:32 AM

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Question marked as Top-ranking reply

Posted on Feb 8, 2021 12:07 PM

Did you redeem your card to your Apple ID balance? You can't use a card as a direct payment type.


Redeem your App Store & iTunes Gift Card - Apple Support - https://support.apple.com/HT201209


If you have problems doing that then read this link --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

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Trying to use iTunes gift card and it says unknown error occurred

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