You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jayneymariem Author

Level 1

4 points

iphone stuck on apple logo

my iphone is stuck on the apple logo. hard reset and shut off do not work. pressing volume buttons and power buttons does not work.

Posted on Feb 8, 2021 6:28 AM

Reply

Top-ranking reply

Community+ 2024

Level 10

413,900 points

Posted on Feb 8, 2021 6:30 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

View in context

2 replies

Top-ranking reply

Community+ 2024

Level 10

413,900 points

Feb 8, 2021 6:30 AM in response to jayneymariem

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

Reply

Feb 8, 2021 6:30 AM in response to jayneymariem

Click on the Apple link above your name on this page. You need to restore it.

Reply

iphone stuck on apple logo

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up