Hi is there any way to speek to some one to get help?

Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - hhttps://support.apple.com/HT201232

The 800 number assumes you are in the USA

We can try to help. Just post your question.

Use the Contact Support link at the top of this page.

Call Apple support. 800 Myapple.