can’t cancel x-plane mobile subscription
when i click on subscriptions, it shows x-plane mobile as “active” and the email says it will automatically renew if not canceled. but there’s no “cancel subscription” button. super frustrating!!
iPhone XR
Question marked as
User profile for user:
MoonJ.
User level:
Community Specialist
Hello Melpogue,
Thanks for using the Apple Support Communities. We understand that you're having an issue with a subscription cancellation. Just to make sure we've got it right, you are following the direction provided in article, How to cancel a subscription from Apple, correct?
You mentioned that you aren't seeing a Cancel Subscription option. Do you see an expiration date? We ask because if the subscription has already been cancelled, then the option would be removed, and you'd only see a notice stating you'll have access until the next billing/expiration date.
If the information under section: About canceling subscriptions from Apple, from the article above, doesn't provide the additional information needed, you may want to connect with Apple Support for additional help. You can contact them at Get Support.
Best wishes.