apps not downloading

when i try to download my apps my phone says update billing information even though i’m not getting a app i need to buy just a free app but even when i do update it it says updated and then just closes when i try to download it again it pops back up

iPhone 11, iOS 14

Posted on Feb 8, 2021 5:19 PM

Reply
1 reply

Feb 10, 2021 12:25 PM in response to alonzo217

Hey alonzo217,


If we understand correctly, you receive a message to update the billing information. We would recommend you use this article for more information.


Change, add, or remove Apple ID payment methods


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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apps not downloading

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