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Level 1

8 points

My iPad Air can’t make software up to date .

My ipad’s software is iOS 12.5.1 now. Not update automatically. Why? How can I do to update?

Posted on Feb 8, 2021 5:42 PM

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Level 10

731,717 points

Posted on Feb 8, 2021 5:45 PM

1. An unit running 12.5.1 doesn't have enough RAM to run 13 or above; for an iPad Air, it's a first generation model.

2. You can't.

(191998)

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3 replies

Top-ranking reply

Level 10

731,717 points

Feb 8, 2021 5:45 PM in response to htin129

1. An unit running 12.5.1 doesn't have enough RAM to run 13 or above; for an iPad Air, it's a first generation model.

2. You can't.

(191998)

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Feb 8, 2021 5:45 PM in response to htin129

Your device can't go higher than 12.5.1.

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Level 1

8 points

Feb 8, 2021 5:53 PM in response to Niel

Thanks for your quick response and service.

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My iPad Air can’t make software up to date .

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