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Refund for ACCIDENTAL PURCHASE OF $54.99

Dear Apple,

On Monday February 8, 2021, I David L. R playing the game and needed to purchase some additional help. I go to buy the $5.99 deal. I hit ok and I saw that the amount was $54.99. By then, I couldn’t cancel the $54.99 - it was by accident and I am not wealthy enough to spend that amount. I had hip replacement surgery on Tuesday January 19, 2021. I am in a rehab facility for therapy. Because of limited funds, I wouldn’t or have agreed to purchase for $54.99. I sent a message to King.com # 10372596 was their response, to get in touch with Apple.com. After that accidental purchase- I didn’t play any further due to me not wanting the high amount. Please help me with a remedy. Thanks David L. Reutter


The order number was

THANKS! I appreciate your help in resolving this problem


[Personal Information Edited by Moderator]


Posted on Feb 8, 2021 9:40 PM

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Question marked as Apple recommended

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Posted on Feb 8, 2021 11:17 PM

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1 reply
Question marked as Apple recommended

Feb 8, 2021 11:17 PM in response to Dreutter

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Refund for ACCIDENTAL PURCHASE OF $54.99

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