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Updated my phone and now I can’t hear the caller and vice versa.

Has anyone had this problem with their iPhone 7 Plus?

Posted on Feb 8, 2021 10:19 PM

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Question marked as Top-ranking reply

Posted on Feb 8, 2021 11:53 PM



If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support


If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Top-ranking reply

Feb 8, 2021 11:53 PM in response to Galjoan07



If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support


If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Updated my phone and now I can’t hear the caller and vice versa.

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