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My I phone 8's screen is frozen and I cannot shut down the device.

How do I unfreeze the screen?

iPhone 8, iOS 14

Posted on Feb 9, 2021 7:42 AM

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Posted on Feb 9, 2021 7:51 AM

Click this Apple support link for instructions→If your iPhone, iPad or iPod touch won't turn on or has frozen – Apple Support

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My I phone 8's screen is frozen and I cannot shut down the device.

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