what is up with iPhone update 14.4?

ejis1963 wrote:

My iPhone 11 auto updated to iOS 14.4 and now is frozen. Screen doesn't function. Nothing. Help?

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

ejis1963 wrote:

Though I appreciate your reply, my problem has been caused by the 14.4 iOS update and, with the greatest of respect, Apple Support continues to be unsupportive in dealing with their software failures.......

You called Apple Support and they won't help you?

Basic troubleshooting: Restart, Reset, Restore from Backup and Restore as NEW.

With respect there is nothing in 14.4 to cause your problem .

Sometimes things glitch, you were given the remedy.