Magic keyboard
Shift key and cap lock not working on magic keyboard with 12.9 iPad Pro
User profile for user:
ryane77
User level:
Community Specialist
Hello Nipperr21,
Thank you for reaching out in Apple Support Communities. We understand the shift and caps lock keys on your Magic Keyboard is unresponsive. We'll be happy to help.
To help troubleshoot this behavior, we recommend to verify and ensure that you have the latest version of iPadOS 14.4 installed on your iPad Pro: Update your iPhone, iPad, or iPod touch This helps provide software improvement that may help.
In addition, let's restart your iPad Pro. This is a helpful step that can help resolve unexpected behavior: Restart your iPad
Please let us know if these steps help.
Best regards.