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hi , my name is michelle hernandez and my mom has lost her airpods but we checked the find my iphone it says no location we can't find it anywhere in that case can we replace it ? or anything?

how can i find a missing airpod if my location for it is off?

Posted on Feb 9, 2021 1:45 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2021 1:56 PM

To learn "How to find your lost AirPods, AirPods Pro, or AirPods Max" click here --> https://support.apple.com/HT207581


"Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you." ALL the requirements must be fulfilled for Find My to even have a chance to work.

- Find My [device] must have been set up before they went missing.

- They must be in range (<300') or all you will see is "last location".

- They must be charged.

- They are not inside their Charging Case.

- They have not been reset by somebody who found them.

2 replies
Question marked as Top-ranking reply

Feb 9, 2021 1:56 PM in response to candyllland

To learn "How to find your lost AirPods, AirPods Pro, or AirPods Max" click here --> https://support.apple.com/HT207581


"Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you." ALL the requirements must be fulfilled for Find My to even have a chance to work.

- Find My [device] must have been set up before they went missing.

- They must be in range (<300') or all you will see is "last location".

- They must be charged.

- They are not inside their Charging Case.

- They have not been reset by somebody who found them.

hi , my name is michelle hernandez and my mom has lost her airpods but we checked the find my iphone it says no location we can't find it anywhere in that case can we replace it ? or anything?

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