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Level 1

4 points

iTunes and Photos not recognizing my phone

When I plug my iphone into my Mac desktop, photos will alternate between showing "device" and it going away over and over every 1-2 seconds. In iTunes, it a box pops up and continually asks if this computer can access my device, I check "continue" but it asks again.

iPhone 11 Pro, iOS 14

Posted on Feb 9, 2021 3:06 PM

Top-ranking reply

TonyCollinet

Level 7

23,978 points

Posted on Feb 9, 2021 3:21 PM

Try a different ligntning cable (apple original if possible) and a different USB port on your mac.

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iTunes and Photos not recognizing my phone

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