iTunes and Photos not recognizing my phone

When I plug my iphone into my Mac desktop, photos will alternate between showing "device" and it going away over and over every 1-2 seconds. In iTunes, it a box pops up and continually asks if this computer can access my device, I check "continue" but it asks again.

iPhone 11 Pro, iOS 14

Posted on Feb 9, 2021 3:06 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2021 3:21 PM

Try a different ligntning cable (apple original if possible) and a different USB port on your mac.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes and Photos not recognizing my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.