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Volume Buttons not working

On my iPhone 12 Pro (iOS 14.4) the Volume buttons are not working correctly.

When playing music, they only change volume when the phone is locked and the screen is on. In any other case they do nothing.

In Camera, the Volume Buttons don‘t trigger taking a photo.

iPhone 12 Pro, iOS 14

Posted on Feb 9, 2021 9:49 PM

Reply
1 reply

Feb 11, 2021 6:35 PM in response to Chrigl

Hi there Chrigl,


We can understand the concern of the volume buttons not working as expected on your iPhone 12. We're happy to help you with this. First, let's make sure that the AssistiveTouch feature has no been enabled inadvertently. Follow the steps here to check, and disable if needed:


Use AssistiveTouch on your iPhone, iPad, or iPod touch

Let us know the outcome, and we can go from there.


Have a great day!

Volume Buttons not working

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