The App Store says that my password or Apple ID is incorrect, when i update an app. Please help meeee
iPhone X, iOS 14
iPhone X, iOS 14
Hello wnxx,
Thanks for visiting Apple Support Communities. We understand that when you update apps your Apple ID is requested, and you're alerted that the information is wrong. Have you ever used a different Apple ID to download apps? If so, it's likely looking for that information. If that's the case you'll either need to continue to put in the other Apple ID details, or delete and reinstall the app with your current Apple ID.
If that's not the case, make sure you're able to sign in at the Apple ID website here: Manage your Apple ID
If you're not able to sign in there, you'll want to reset your password:
If you forgot your Apple ID password
What to do after you change your Apple ID or password
Keep us posted.
Take care.
Hello wnxx,
Thanks for visiting Apple Support Communities. We understand that when you update apps your Apple ID is requested, and you're alerted that the information is wrong. Have you ever used a different Apple ID to download apps? If so, it's likely looking for that information. If that's the case you'll either need to continue to put in the other Apple ID details, or delete and reinstall the app with your current Apple ID.
If that's not the case, make sure you're able to sign in at the Apple ID website here: Manage your Apple ID
If you're not able to sign in there, you'll want to reset your password:
If you forgot your Apple ID password
What to do after you change your Apple ID or password
Keep us posted.
Take care.
The App Store says that my password or Apple ID is incorrect, when i update an app. Please help meeee