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iPhone freezes when updating passwords

How can I fix when my iPhone freezes when updating passwords

Posted on Feb 10, 2021 7:37 AM

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Feb 12, 2021 3:57 PM in response to 2600W

Hello and welcome to Apple Support Communities, 2600W.

If we understand your post correctly, your iPhone freezes and becomes unresponsive. We’d like to help.


Follow the steps in this article:


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.

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Feb 24, 2021 2:25 AM in response to amandal80

That’s not the right solution for this issue, I’m afraid. After the last couple of iOs updates the (iPhone SE) Safari browser starts freezing and the site becomes unresponsive whenever I try to set a new password, reset it, or change it. Any website that contains a password reset function is affected.

To reproduce:

  1. Access a website, for example, Instagram, and choose “Forgot password”.
  2. Click on the reset link in your emails, and access Reset Password page.
  3. Start entering password.


Expected behaviour: The keyboard appears and you can enter the new password.


Actual behaviour: The browser freezes and becomes unresponsive, keyboard cannot be accessed. Browser eventually shuts down. Pasting a password doesn’t work, either.

Affected, in this case, is my iPhone SE, iOs version is 14.4.


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iPhone freezes when updating passwords

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