All of my passwords disappeared when I logged out of iCloud

i deleted my phone off of my ICloud account in order to solve an issue. I backed it up first but now all of my passwords are gone. Any idea how to get them back?

iPhone XS Max, iOS 14

Posted on Feb 10, 2021 9:45 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2021 2:36 PM

Hello kv262,


It sounds like you signed out of iCloud and signed back in but now you don't see your passwords.


Were you using iCloud Keychain? If so review Make your passwords available on all your devices with iPhone and iCloud Keychain and to turn it on see Set up iCloud Keychain.

  • Note: "When you turn off iCloud Keychain for a device, you're asked to keep or delete the passwords and credit card information that you saved. If you choose to keep the information, it isn't deleted or updated when you make changes on other devices. If you don't choose to keep the information on at least one device, your Keychain data will be deleted from your device and the iCloud servers. "


Hope this information helps.


Have a good day.

1 reply
Question marked as Top-ranking reply

Feb 12, 2021 2:36 PM in response to kv262

Hello kv262,


It sounds like you signed out of iCloud and signed back in but now you don't see your passwords.


Were you using iCloud Keychain? If so review Make your passwords available on all your devices with iPhone and iCloud Keychain and to turn it on see Set up iCloud Keychain.

  • Note: "When you turn off iCloud Keychain for a device, you're asked to keep or delete the passwords and credit card information that you saved. If you choose to keep the information, it isn't deleted or updated when you make changes on other devices. If you don't choose to keep the information on at least one device, your Keychain data will be deleted from your device and the iCloud servers. "


Hope this information helps.


Have a good day.

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All of my passwords disappeared when I logged out of iCloud

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