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IGot a sudden message that said it was from Apple that my iPhone was infected and it wanted me to click on a link which I did not do. However I can’t seem to turn off my phone now what do I do

I cannot seem to shut down my phone. I had just gotten a message that was supposed to be from Apple saying my phone had been infected and wanted me to click on a link. I didn’t do that and I exited sll the apps but I cannot shut down my phone. So how do I find out if my phone is infected? Thanks

iPhone 12 Pro, iOS 14

Posted on Feb 10, 2021 7:57 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2021 7:59 PM

here is a support article on how to restart your iPhone

Restart your iPhone - Apple Support


It's not infected.

2 replies

IGot a sudden message that said it was from Apple that my iPhone was infected and it wanted me to click on a link which I did not do. However I can’t seem to turn off my phone now what do I do

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