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I can receive emails but cannot send them. How can I fix this?

I can receive emails but cannot send them. How can I fix this?

iPad, iPadOS 14

Posted on Feb 11, 2021 1:20 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2021 2:19 AM

If you are unable to send or receive email from the native Mail App, you will usually see an error message at the bottom of the Mail sidebar. This will usually indicate the nature of the issue.


As you report difficulties with sending email, but can receive, your incoming (IMAP?) Mail Server settings will be correct; you will need to check/verify your SMTP (Send) Mail Server settings for the affected email account. Very often, the associated Username or Password will be incorrect or require reset.


Settings > Mail > Accounts > [Your Email Account] > Account > SMTP > [Primary Server] > [Outgoing Mail Server] - check these settings


If needed, you may need to check these settings with your email provider.


1 reply
Question marked as Top-ranking reply

Feb 11, 2021 2:19 AM in response to Maginnes

If you are unable to send or receive email from the native Mail App, you will usually see an error message at the bottom of the Mail sidebar. This will usually indicate the nature of the issue.


As you report difficulties with sending email, but can receive, your incoming (IMAP?) Mail Server settings will be correct; you will need to check/verify your SMTP (Send) Mail Server settings for the affected email account. Very often, the associated Username or Password will be incorrect or require reset.


Settings > Mail > Accounts > [Your Email Account] > Account > SMTP > [Primary Server] > [Outgoing Mail Server] - check these settings


If needed, you may need to check these settings with your email provider.


I can receive emails but cannot send them. How can I fix this?

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