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apalia Author

Level 1

4 points

Unable to receive or send email on iPhone 6s

For a few days now, I haven't been able to receive messages on my iPhone 6s and when trying to open what messages I did have prior to a few days ago, I get the following message, "This message has not been downloaded from the server." However, intermittently, I am able to open one of those emails. I also get a message like, "...the user name or password for imap.aol.com is incorrect..." What steps do I need to take to resolve this problem? Any support is greatly appreciated.

iPhone 6s, iOS 13

Posted on Feb 12, 2021 2:51 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Feb 12, 2021 2:56 AM

I would contact AOL and check with them all the email parameters.

Regards

Giulio

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Unable to receive or send email on iPhone 6s

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