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Ipad is not turning on

Recently I brought ipad pro and it is not turning on. It is not charging. Screen remained black after charging. What should I do?

iPad Pro 9.7-inch WiFi

Posted on Feb 12, 2021 4:48 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2021 5:09 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

7 replies
Question marked as Top-ranking reply

Feb 12, 2021 5:09 AM in response to musab196

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Ipad is not turning on

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