Green backlight on Apple Watch series 6 stopped
My series 6 watch haptics stopped, also no green backlight, I restarted, still doesn’t work
User profile for user:
SnickZ.
User level:
Community Specialist
Hey there M12A,
We'd like to help with both issues, so let's start with ruling out some possible causes:
- As you already restarted your watch, we also recommend restarting your paired iPhone. This link shows how to Restart your iPhone.
- If you have a compatible iPhone model, the latest version is 14.4. You can verify the version number installed within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
- The latest version for your watch is watchOS 7.3. You can verify the version number installed within Settings > General > About. Here's a link that'll show how to Update your Apple Watch.
- Let's make sure that Haptic Alerts is enabled. Check out the steps for this under 'Manage Haptic Alerts' here: Change the audio and notification settings on your Apple Watch
- We also recommend reviewing this entire article, but we wanted to call special attention to the section 'If you don't see notifications on your Apple Watch' here: Notifications on your Apple Watch
If you need more help, we recommend contacting Apple Support here: Get Support
Take care!