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Evgeniya1988 Author

Level 1

4 points

Subscription not buy

Good afternoon, I wanted to ask for help. Today money was debited from me from a card for a subscription that I did not buy. How to cancel this transaction, help

iPhone 7 Plus, iOS 14

Posted on Feb 12, 2021 6:12 AM

Top-ranking reply

Androish

Level 8

39,487 points

Posted on Feb 12, 2021 7:51 AM

To stop a subscription follow the steps in this guide:

See or cancel your subscriptions - Apple Support

When the subscription shows Expires on [Date]

That means the subscription is canceled.

If you are still unable to cancel the subscription:

Contact Apple for support and service - Apple Support

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support

You are not guaranteed a refund tough.

This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support

Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support

Good luck!

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Subscription not buy

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