Music (both Pandora and Apple Music) skipping while playing iPad Air

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Level 1

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Music (both Pandora and Apple Music) skipping while playing iPad Air

I have an older iPad Air (1st Generation Air) running the latest iOS it can take, iOS 12.6. When playing Pandora or Apple Music, the songs are skipping like a bad cell phone connection.

I noticed that the Pandora App "requires iOS 13" according to the App Store. That doesn't explain Apple Music behaving essentially the same way.

This does NOT happen at all when streaming Pandora on my iPhone 11 through the soundbar or by itself. Thus I can rule out the internet connection, or the Wifi connections. Happens on both 5G channels and the 2G channel the same.

Normally I stream music via BT to a soundbar, however, the skipping is the same whether playing through the iPad or over BT to the soundbar. Thus, I don't think it is the soundbar or Bluetooth related.

Interestingly, I can stream video on YouTube, YouTube-TV (live or recorded), Netflix, or Amazon Prime Video on the iPad Air w/o issue. It's just the music on Pandora or Apple Music that's skipping.

I know that an older iPad Air has little monetary value, but I thought I would relegate it to just a music device but this has me stymied.

This had not been an issue in the past; so would rolling back to an iOS in the 11.0 series be useful?

iPad Air Wi-Fi

Posted on Feb 12, 2021 7:42 AM

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Answer 1

SnickZ.

Community Specialist

Feb 15, 2021 7:45 AM in response to mdsalemi

Hi there mdsalemi,

From what we can tell, songs are skipping when listening in Apple Music and Pandora on your iPad Air. We're glad you've joined us in Apple Support Communities, and we can provide some guidance.

If the audio is actually skipping during songs, we'll want to learn more to see how we can help. Is this happening with streaming content or songs that are downloaded on your iPad? Does this happen with every song you listen to in those apps? Have you tried deleting one of the affected songs from your library and your iPad, then redownloading it from Apple Music? If not, give that a try. The steps in the links below should help:

Delete music, movies, and TV shows from your device

Add music to iPad and listen offline

Redownload music

Take care.

Cheers.

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Answer 2

mdsalemi Author

Level 1

15 points

Feb 15, 2021 8:09 AM in response to SnickZ.

Hello,

It's ONLY with streaming content from Apple Music and Pandora. (I don't have any other streaming music). It is NOT with streaming video or the audio component of video, on either Netflix, Hulu+, YouTube-TV, or YouTube; that includes both static content on those services and "live" when possible.

It is NOT with downloaded music, just streaming.

I have removed the Pandora app, and reloaded it. I have powered off and powered on the iPad and that has improved the situation but not eliminated it.

I do not recall this being an issue in the past.

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Music (both Pandora and Apple Music) skipping while playing iPad Air

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