You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Account disabled in iTunes and App Store

Hi, I can log into my account. However, if I want to update anything it says my account has been disabled in iTunes and App Store. How do I fix this. Thanks

MacBook Air 13″, macOS 11.1

Posted on Feb 12, 2021 8:34 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2021 8:35 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

2 replies
Question marked as Top-ranking reply

Feb 12, 2021 8:35 AM in response to Chettd

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Account disabled in iTunes and App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.