I have recently purchased an album through itunes but 4 of the 6 tracks won't play from my itunes library.

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Level 1

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I have recently purchased an album through itunes but 4 of the 6 tracks won't play from my itunes library.

I have recently purchased an album through itunes but 4 of the 6 tracks won't play from my itunes library. When I click the play button a message box appears which advises me that my computer is not authorised to play the track that I have selected. I then enter my Apple ID and password and then another box opens which advises that 'This computer had previously been authorised, it has been reauthorised'.

Any helpful solutions to resolve this issue will be greatly appreciated.

Windows, Windows 10

Posted on Feb 12, 2021 10:32 AM

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Answer 1

Top-ranking reply

turingtest2

Level 10

274,282 points

Feb 12, 2021 11:30 AM in response to GH61

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.

tt2

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