purchased iphone 12 pro but i dont see redeem option for Apple TV for a year
How to redeem free apple tv for a year?
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The last step is to contact apple support:
If you can't redeem your promotional trial of Apple TV+ - Apple Support
Use the link in the article, or:
Contact Apple for support and service - Apple Support
We are just users like you, we can't fix it if it does not work as intended