You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

perniya Author

Level 1

4 points

Why is there a solid white light on my AirPod case ?

iPhone 7 Plus, iOS 14

Posted on Feb 12, 2021 10:34 PM

Top-ranking reply

SnickZ.

Community Specialist

Posted on Feb 16, 2021 11:40 AM

Hi perniya,

We understand you would like more information about the status light of your AirPods. If you are resetting or pairing your AirPods, as noted in the article below "The status light should flash white, which means that your AirPods are ready to connect."

If your AirPods won't connect

If the light is steady, there may be a communication issue. If so we would recommend cleaning inside the case and both AirPods. This article can walk you through the steps:

How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods

Hope this helps!

Have a great day.

View in context

Why is there a solid white light on my AirPod case ?

Similar questions