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MagSafe charger does not work iPhone 12 mini why?

I have recently bought a MagSafe charger for my iPhone 12 mini. I have plugged this in to my MacBook and the phone does not charge or even recognise it.

I have googled issues and already done a hard reset on the phone but no joy. I am on IOS 14.4 on the phone if that has any baring to the issue. bit of a waste of £40 if this does not work.

Posted on Feb 13, 2021 2:04 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2021 7:33 AM

This may be of some assistance, if not reach out to Apple Support directly (info listed below)


https://support.apple.com/en-us/HT211829


Apple Support


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

1 reply
Question marked as Top-ranking reply

Feb 13, 2021 7:33 AM in response to Smoker973

This may be of some assistance, if not reach out to Apple Support directly (info listed below)


https://support.apple.com/en-us/HT211829


Apple Support


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

MagSafe charger does not work iPhone 12 mini why?

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