refund on an app purchase
Hey there,
I recently downloaded an app, and was planning on using the free 7 day trial. They charged me right away a years subscription, and I would like a refund.
Help
iPhone 7, iOS 14
Question marked as
Best reply
When you start a subscription you get up a notice from the app store that says what will happen, it is very important to read this before you sign with face id, touch id, or your password
To stop a subscription follow the steps in this guide:
See or cancel your subscriptions - Apple Support
When the subscription shows Expires on [Date]
That means the subscription is canceled.
If you are still unable to cancel the subscription:
Contact Apple for support and service - Apple Support
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated process, if you wish to explain your situation in-depth to a person you can:
Contact Apple for support and service - Apple Support
Also, see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!