You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

26Lane Author

Level 1

4 points

My new iPhone can’t accept or make calls. It does receive texts

See above

iPhone 12 Pro Max, iOS 14

Posted on Feb 13, 2021 8:56 AM

Top-ranking reply

Axel Foley

Level 10

149,904 points

Posted on Feb 13, 2021 9:06 AM

Does your new iPhone have an active SIM card providing cellular service to your iPhone? Normally, one would transfer the active SIM card from the old iPhone to the new iPhone however some carriers require that the iPhone 12 Pro Max have their 5G capable SIM card. Please call your carrier and get this resolved.

Axel F.

View in context

My new iPhone can’t accept or make calls. It does receive texts

Similar questions