Adam_Toby wrote:
Recently I bought a brand new iPhone 12, all of the sudden I realized my iPhone storage is completely full. when I checked what is the problem, I discovered my "Other" storage is 90GB of my 120Gb storage.
I have been struggling with it a while and nothing is working. What should i do?
Thank you.
A large Other frequently indicates storage corruption on the phone, sometimes caused by an interrupted sync.
Back up the phone to iTunes, restore the phone to factory settings, then restore the backup you just made. This will remove the corruption.
Some suggestions:
- If you back up to your computer you should make it an encrypted backup (and don’t forget the backup password as there is no way to recover it) - if it isn’t encrypted passwords, health data and wallet contents will not be included in the backup
- It’s a good idea to back up to iCloud also, for “belt and suspenders” safety
- Any data that you sync to iCloud (which is completely different than backing up to iCloud) will not be included in the backup; instead, it is restored by syncing the restored phone to iCloud - To see what you are syncing to iCloud go to Settings/[yourname]/iCloud; any switch that is turned on will sync the corresponding content to iCloud.