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User profile for user: coneslager
coneslager Author
User level: Level 1
7 points

iPhone 11 Pro Max Zoom out .5 feature isn’t working

I have an iPhone 11 pro max and the zoom out feature doesn’t work. My camera automatically zooms in to 2x and will show the option of .5 for one second then is gone. HELP!

iPhone 11 Pro Max, iOS 14

Posted on Feb 13, 2021 7:12 PM

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User profile for user: melissa_m77
melissa_m77
User level: Community Specialist

Feb 16, 2021 10:53 AM in response to coneslager

Hello coneslager.


Thanks for reaching out to Apple Support Communities. We understand that your Camera opens to 2x zoom and you cannot change the setting. We will be glad to assist.


Let's force close the Camera app and restart your iPhone to see if that helps:


Close an app on your iPhone or iPod touch


Restart your iPhone


Additionally, check for updates: Update your iPhone, iPad, or iPod touch


Let us know how it goes.


Cheers.



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iPhone 11 Pro Max Zoom out .5 feature isn’t working

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