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cailee0815 Author

Level 1

4 points

update on ipad air 2

cant update the brandnew ipad air 2 and stuck on itunes logo

iPad Air 2, iOS 9

Posted on Feb 14, 2021 12:04 AM

Top-ranking reply

MichelPM

Level 10

81,284 points

Posted on Feb 14, 2021 12:29 AM

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad Air 2 model, using the iTunes Software Update feature, to its current, maximum iOS of iPadOS 14.4.

Good Luck to You!

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update on ipad air 2

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