An error occurred while installing the selected updates.

I keep getting this when attempting to update to Big Sur on my MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports). Any help?

MacBook Pro with Touch Bar

Posted on Feb 14, 2021 8:42 AM

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Posted on Feb 20, 2021 8:00 AM

if i saw what exactly the error said, it would help me with my response. but going by your description, it would seem to me that you used wi-fi to download the upgrade. when downloading updates/upgrades, it's beneficial to use a wired ethernet connection. this is especially important for the big sur upgrade. the big sur installer is WAY BIGGER than previous upgrades. there is a lot of data being transferred, and it can become corrupted over wi-fi. if that is the case, i would delete the current big sur installer from the applications folder, empty the trash, then connect the mac to the router with a wired ethernet connection and restart the upgrade from scratch.

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Feb 20, 2021 8:00 AM in response to Corning14830

if i saw what exactly the error said, it would help me with my response. but going by your description, it would seem to me that you used wi-fi to download the upgrade. when downloading updates/upgrades, it's beneficial to use a wired ethernet connection. this is especially important for the big sur upgrade. the big sur installer is WAY BIGGER than previous upgrades. there is a lot of data being transferred, and it can become corrupted over wi-fi. if that is the case, i would delete the current big sur installer from the applications folder, empty the trash, then connect the mac to the router with a wired ethernet connection and restart the upgrade from scratch.

Feb 14, 2021 1:45 PM in response to Corning14830

Please clarify " I keep getting this when attempting to update to Big Sur "


An update involves updating within the same version of macOS ie 10.15.7 to 10.15.7 Supplemental.


An upGrade is moving from Catalina 10.15.7 Supplemental to Big Sur 11.2.1.


Thus different methods and processing are involved requiring different types of assistance to help resolve the situation.


Feb 20, 2021 7:48 AM in response to Owl-53

I have a similar problem, and I've tried all the "typical" solutions. My 16" MacBook Pro 2019 is unable to install Big Sur. Interestingly, I also cannot install the most recent supplemental update for Catalina (I'm running 10.15.7 build 19H15, but the most recent Supplemental Update (build 19H524) will not install - I get the same error message as Corning). I have plenty of memory available. I've tried booting in safe mode, resetting PVRAM and SMC, and even reinstalling MacOS via recovery mode - nothing works. I use this computer for work, although my corporate SA swears there's no MDM issue at play here.

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