Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund after wrongly charged with an application during the free trial

Hello, I got a free trial subscription for the application Calm and I canceled it before the free trial started but I have been charged the yearly amount. How can I do to get a refund?

iPhone 8, iOS 14

Posted on Feb 14, 2021 12:55 PM

Reply
Question marked as Best reply

Posted on Feb 14, 2021 1:36 PM

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Best reply

Feb 14, 2021 1:36 PM in response to margot0807

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Refund after wrongly charged with an application during the free trial

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.