You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Weak security

Getting error message that says: weak security. Not sure what this means or what I need to do. Please help - thank you


iPad, iPadOS 14

Posted on Feb 14, 2021 2:49 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2021 5:29 AM

Hmm, that was a walkthrough. I can only repeat it as bullet points.


  1. Find the admin name and password on your router. It's normally on a sticker.
  2. In your web browser, put 192.168.0.1 in the search field and press enter.
  3. A sheet should appear asking you to enter the admin name and password to get into the router's settings. Those are on the sticker in step 1.
  4. Find the Wi-Fi settings page in your browser.
  5. Change the wireless settings to anything that does not use WEP or WPA. Use only WPA2 and/or WPA3.
  6. Save the changes.


If you're still unsure, you're going to have to ask for help from someone locally who knows how to do this.

5 replies
Question marked as Top-ranking reply

Feb 15, 2021 5:29 AM in response to Th-54

Hmm, that was a walkthrough. I can only repeat it as bullet points.


  1. Find the admin name and password on your router. It's normally on a sticker.
  2. In your web browser, put 192.168.0.1 in the search field and press enter.
  3. A sheet should appear asking you to enter the admin name and password to get into the router's settings. Those are on the sticker in step 1.
  4. Find the Wi-Fi settings page in your browser.
  5. Change the wireless settings to anything that does not use WEP or WPA. Use only WPA2 and/or WPA3.
  6. Save the changes.


If you're still unsure, you're going to have to ask for help from someone locally who knows how to do this.

Feb 14, 2021 2:55 PM in response to Th-54

It means your router's wireless signal is using WEP or the original WPA, rather than the more secure WPA2 or WPA3.


It's just a warning that your router is susceptible to hacking, not your Mac, iPhone or iPad.


To fix it, go into your router's web page settings and change the wireless signals (both 2.4 and 5 GHz) to use nothing lower than WPA2. Check your router's manual to see how to access those settings.

Feb 14, 2021 4:50 PM in response to Th-54

As a user-to-user help forum, and for privacy reasons, we cannot know how to directly contact you. It would also be a very bad idea to post your personal phone number, or any other personal information here. It's a public forum. Anyone visiting and reading this topic could do whatever they wanted with that info. No one needs to be a registered user to see the posts here.


Look on your router. If it's at least reasonably new, there will be a sticker on it with the admin name and password, along with the default Wi-Fi password.


In any web browser (like the one you're using now), open a new tab and put this in the search bar:


192.168.0.1


This is the default IP address of almost all routers. You should be prompted to enter the admin name and password found on the sticker. Put this in and continue.


Since router's aren't identical, I can't tell you exactly where to look in the web pages that appear, but you're looking for the Wi-Fi security settings. You'll know you've found it when you see menu choices for WPA, WEP, WPA2, etc.


Right now, they're set to use the older WEP and/or WPA. Usually, it's a combination like WEP/WPA. Click on the drop down menu and choose any other option that doesn't include WEP or WPA. Use WPA2 and/or WPA3 only. Selecting WPA2/WPA3 is fine, if you have that choice.


Click any button on the page that saves your changes. It's usually the obvious choice of Save, or Save Changes. The router may tell you it has to restart to apply the changes.

Weak security

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.