the last successful backup was aug 30th 2020, when i try to back my iphone up again, it takes 30 sec and i receive the message:
The last backup could not be completed because of poor network conditions
iPhone XS Max, iOS 14
AAtv72,
Thank you for those details. Let's review the recommended steps outlined here: If you can't back up to iCloud or if restore from iCloud backup failed
If the issue persists, Are you using any 3rd party security software or VPN for your iPhone? Are you able to test on another network? Also, can you also verify your current device and iOS version?
Take Care!
AAtv72,
Thank you for those details. Let's review the recommended steps outlined here: If you can't back up to iCloud or if restore from iCloud backup failed
If the issue persists, Are you using any 3rd party security software or VPN for your iPhone? Are you able to test on another network? Also, can you also verify your current device and iOS version?
Take Care!
Hello AAtv72,
It sounds like you are experiencing issues backing up your device. We understand how important this is to you and we are here to help.
Let's try the steps outlined here: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If the issue persists, can you provide additional details? Are you able to test on another Wi-Fi network? Do you notice any other issues with your Wi-Fi connection? Also, which device and iOS version are you currently using?
Cheers!
Hi, i have the same issue with iphone 6s and ios 14.4 (latest update)
my network connection with Wifi router is perfect with full signal
Am able to stream movies on Netflix flawlessly and can do everything on internet just fine
last backup is 31 Jan 2021
With ipad, i have this backup issue since Aug 2020
Rebooted my device, reset network settings, have at least a couple of GB of free space on the device, subscribed to 50GB cloud storage of which 40 GB is free. Pretty much tried all options but still geting the same error
I did the wifi troubleshooting (reset, turn off, etc) i am still having the same issue for the ipad and iphone, i have 50 Gb for backups and there is enought space for it, issue still
The last backup could not be completed because of poor network conditions
