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Lori1437 Author

Level 1

5 points

lost text messages

Lost my text messages and reset my phone and they still did not come back

iPhone 11 Pro Max, iOS 14

Posted on Feb 14, 2021 5:37 PM

Best reply

Demo

Level 10

166,501 points

Posted on Feb 14, 2021 6:02 PM

How do you define reset my phone? What a exactly did you do? Are you including text messages in your backup or are you syncing messages with iCloud?

If you are including texts in your backups, you have to restore the backup to recover the text messages. When you restore a backup, you overwrite the current contents of the device with the contents in the backup.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

If you were syncing messages with iCloud, did you turn on the switch in Settings>Your name>iCloud>Apps using iCloud>Messages>On?

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lost text messages

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