software update
I own an ipad mini 2, but for some reason I cannot update its software, it's stuck at 9.3.5
iPad mini, iOS 9
Are you sure that you have an iPad mini2? The first generation iPad mini is often misidentified as an iPad mini2 (a.k.a. iPad mini Retina).
Not sure which iPad you have? Identify your iPad model.
The iPad mini1 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).
Apple ended update support for iPad mini1 in September 2016. An iPad1 cannot be updated to iOS 10 or later major versions of iOS as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; iPad mini1 is a 32-bit architecture device, whilst an iPad mini2 is a 64-bit device. All recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad mini1 is obsolete.
Compatible Apps for older model iPads, such as the iPad mini1, are increasingly difficult to find - as third-party developers are increasingly dropping support for older versions of iOS preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad. As such, if you want or need to access most current Apps, requiring more recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model.
Of current models, even the entry-level iPad8 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.
Sorry, this is perhaps disappointing news - but is hopefully useful in highlighting the limitations of your current iPad mini.
