audio not working on Zoom meeting (macOS 11)

Hi 123here,

Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with the audio when in a Zoom meeting using Safari. We're happy to help.

We recommend checking the output settings when connected. The guide here can assist: Change the sound output settings on Mac

Additionally, if you use Bluetooth headphones or speakers you'll want to check your sound preferences with the steps here: If your Mac switches to a different audio device If you hear no sound at all and the issue isn't isolated to Zoom meetings, check out these steps: If you can’t hear sound from your Mac speakers

You can also view helpful information on the Zoom support website. We recommend checking out the guides and articles below to ensure your settings are correct within the applications preferences.

Testing computer or device audio

Using the Zoom client and Zoom Rooms with macOS

You can also test your settings are correct, and make adjustments with the support page here: Joining a test meeting

We hope the information helps.

Best!

Hi 123here,

Thanks for the information. We're happy to hear you were able to get the issue resolved.

Take care!