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tdcartistry Author

Level 1

4 points

iPhone disabled

i have a disabled iphone because I tried the wrong password too many times. I accessed iTunes from my PC, and it shows that my device is connected to my account; but how do I enable the phone?

iPhone 11 Pro Max, iOS 14

Posted on Feb 15, 2021 8:18 AM

Top-ranking reply

Androish

Level 8

39,487 points

Posted on Feb 15, 2021 8:22 AM

If your device is disabled or you forgot your passcode, you will need to erase your device

Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Good luck!

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