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Level 1

4 points

forgotten passcode

what to do I have forgotten passcode? what steps can I take.

iPhone 6, iOS 9

Posted on Feb 15, 2021 9:00 AM

Top-ranking reply

Level 10

131,344 points

Posted on Feb 15, 2021 9:11 AM

Because the passcode is stored only on the phone, not online, it cannot be retrieved. Your only option is to erase the phone. Please see: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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